Refunds or exchanges will be issued in the following instances:
1. If the item was damaged when you received it.
2. If you received the wrong item.
3. If the item you ordered was on back order and you did not receive it in time for its intended purpose.
Current items are returnable and refundable within three (3) months after purchase. Previously offered styles that are no longer available are non-returnable and non-refundable.
If the order was processed correctly, a 20% restocking fee will be applied to the purchaser returning stock for credit. No credit will be given if the product returned is not in the same condition it was in when originally sent to the purchaser.
Any shortages or defects should be communicated to the Supply Department within 10 days of receipt of order. Please refer to the packing slip enclosed with each shipment if there are any problems, inquiries or concerns with an order.